Returns, Exchanges and Cancellation

Thank you for shopping with us at Celestine & Mae. We endeavour to do all that we can to hope you love your purchase(s). However, if you are not fully satisfied with the item(s) you have received, you may return the item(s) to us within 14 days of receipt, provided they are in original condition unless the product is an excluded item. Once items are returned you will be entitled to receive an exchange or a refund.

Items must be returned to us in their original condition and original packaging with all tags still attached.

They must also be:

• Untampered hygiene and with the security tags intact;

• Unworn and odourless; and

• Without damages, alterations, stains or marks.

Please ensure all return packages are sent with a trackable, insured service that provides you with proof of postage, as we cannot take responsibility for items damaged or lost in transit.

Please allow up to 14 working days from the time we receive your return for it to be processed.